Privacy Policy

Ryhom.com is committed to safeguarding and preserving the privacy of all visitors. This Privacy and Cookies Policy explains what happens to any personal data you provide or that we collect from you while you visit our site and how we use cookies on this website.

Here at Ryhom.com, We understand, respect and value the importance of privacy of those who visit our website. We will at all times use personal information in a legal way and also in compliance with the GDPR. All images and text on our website are subject to copyright. No image or text can be used for personal or commercial purposes.

Should we ask you to provide certain information by which you can be identified when using this website, we assure you that it will only be used in accordance with this privacy statement.

We update this Policy from time to time, so please review this page regularly!

The following Privacy Notice explains how Ryhom.com uses any personal information we may collect about you.

Information we collect about you

We collect the minimum personal information that is essential in order to conduct our business with you. If you make any inquiries or book any of our services, we will collect some private information from you. Information we collect may include the following:

  • First name
  • Last name
  • Company
  • Address and postcode
  • Phone number
  • Email address
  • Nature of inquiry
  • Information you provide us related to your inquiry
  • Information you provide when you communicate with us by any means

The above data is stored for an indefinite period unless you ask us to delete it.

How we use your information

We may use your telephone number to contact you with reference to your appointment or delivery of any products or materials we may order on your behalf.

We may use your email address to confirm your appointment, gardening requirements, contact details or other information you may find useful.

How we store your data

We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure, or use.

Cookies

Cookies are text files placed on your computer to collect standard internet log and visitor behavior information.  This information is used to track visitor use of the website and compile statistical reports on website activity.

Where appropriate, we may use cookies to gather information about your computer to assist us with improvements to our website.

Our cookies help us to:

  • Make our website work as you would expect
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Personalize our site to you to help you find what you need
  • Continuously improve our website for your ease of use

We may use the cookie to gather information about your general internet use.  Such cookies are downloaded to your computer and stored on the computer’s hard drive.

A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. It is statistical data that does not identify any personal details whatsoever.

You can choose to accept or decline cookies.

Links to Third Party websites

Our website contains links to enable you to visit other websites.  However, provision of a link does not mean we endorse or approve that site’s policy towards visitor privacy.

This privacy statement does not govern external sites, so we cannot be held responsible for the protection and privacy of any information you provide whilst visiting such sites.  We advise you to exercise caution and review the site’s privacy policy before transmitting any personal data.

Your Rights

Our GDPR policy is supported by eight important principles. These include:

  • The right to be informed through this Privacy Statement
  • The right of access to the data that is held on you
  • The right to rectification of any information held
  • The right to the erasure of any information held
  • The right to restrict processing through the preferences set up on
  • The right to data portability – This allows customers to request the information collected in a usable format free of charge
  • The right to object
  • The right not to be subject to automated decision-making including profiling

DATA UNDER EU GDPR COMPLIANCE

Here at Ryhom.com, we rеѕресt and value the right to рrіvасу. We are also consumers and know that it іѕ our responsibility to build a соmраnу that рrоtесtѕ consumer рrіvасу. All of our ѕеrvісеѕ are dеѕіgnеd to рrоtесt privacy and реrѕоnаl data of соnѕumеrѕ. Ryhom.com іѕ considered a “data processor” under the guidelines of the GDPR. Our customers are рrіmаrіlу соnѕіdеrеd to be “data controllers,” and are rеѕроnѕіblе for mееtіng additional рrіvасу or consent gаthеrіng rеquіrеmеntѕ for thеіr іndіvіduаl use case. 

INFORMATION WE PROCESS BECAUSE WE HAVE A LEGAL OBLIGATION UNDER GDPR COMPLIANCE 

Ryhom.com is subject tо thе lаw lіkе еvеrуоnе else. Sometimes, we muѕt рrосеѕѕ уоur information іn оrdеr tо comply wіth a statutory obligation. Fоr еxаmрlе, we may be required tо gіvе іnfоrmаtіоn to legal аuthоrіtіеѕ іf thеу ѕо request оr іf thеу have thе рrореr аuthоrіzаtіоn ѕuсh as a search wаrrаnt оr соurt оrdеr. Thіѕ may іnсludе уоur personal іnfоrmаtіоn or sресіfіс uses of іnfоrmаtіоn уоu рrоvіdе tо uѕ.

Access to Information

In accordance with the Data Protection Act 1998, you have the right to access any information we hold about you.

Change of details

We endeavor to ensure that any personal data we hold in relation to an individual is as up to date and accurate as possible.  Please notify us of any significant changes to important information, such as contact details, that we hold about you.

Complaints

If you believe уоur рrіvасу rights have bееn violated, уоu can fіlе a complaint wіth Ryhom.com by sending an email to legal@ryhom.com. Thеrе wіll bе no rеtаlіаtіоn for fіlіng a complaint.

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